Why Blue Cross NC chose Â鶹´«Ã½ Extend.
Blue Cross NC wanted to improve its performance review process as it moved from a rating to a non-rating system. The process consists of a formal annual evaluation that includes a salary adjustment (merit) and annual incentive awards. In the past, managers relied on a custom external solution with a decision guide to determine awards. But there was no reporting on usage, it lacked visibility for leaders, and snapshots of data were moved to and from Â鶹´«Ã½. Managers also wanted to leverage more of the Â鶹´«Ã½ technology.
Enabling Â鶹´«Ã½ Extend to support our annual compensation planning process has allowed us to leverage all the existing compensation data in the system to help guide leaders across the company to make consistent and equitable decisions.
Mike O¡¯Connor, VP, Head of Total Rewards and Shared Services
App deployed: Annual Compensation Review¡ªDecision Guide.
Using Â鶹´«Ã½ Extend, the HRIT team¡ªwith help from deployment partner ¡ªbuilt the Annual Compensation Review¨DDecision Guide app. Now managers can follow a decision tree linked directly to the annual compensation grid in Â鶹´«Ã½.
Benefits and results.
Blue Cross NC is an early customer of Â鶹´«Ã½ Extend, immediately recognizing the opportunity to take its existing solution and pull it into Â鶹´«Ã½. Not only has it eliminated the need for a separate system, but it¡¯s also created a more consistent process so all managers are adjusting compensation and bonuses based on the same factors. And the manager experience is streamlined with the ability to view all employee adjustments in the compensation grid.
Because the app is fully integrated with Â鶹´«Ã½, managers no longer have to look up data to make consistent, equitable decisions.?
Leaders have immediate visibility into a manager¡¯s decisions, what guidance they were given, and the amounts awarded to understand the justification for the award, all without exporting the data to multiple spreadsheets.
The HRIT team has also become more self-sufficient, creating additional apps that check for COVID-19 symptoms and expand total rewards using Â鶹´«Ã½ Prism Analytics.