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RESPONSIBLE AI

Innovate with integrity.

Use AI to enter the new world of work with confidence. Âé¶¹´«Ã½ Illuminate? makes it possible. See how we¡¯re building trust while creating real value and delivering transformative outcomes.

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BENEFITS

Responsible AI is the way forward.

Responsible AI is not only the right thing to do¡ªit¡¯s the smart thing to do. With Illuminate, you get the best of both worlds: AI you can trust to realize more value, sooner.

Human-centric and user-trusted.

We give you full visibility into how our AI works and full control over your data. So you can build trust and increase adoption, empowering people to use AI with confidence.

Better data, better decision-making.

Illuminate is fueled by more than 1 trillion transactions a year and the business context behind them, giving you the highest-quality insights for the best-possible decisions.

Always ready so you¡¯re never behind.

In the fast-paced world of AI, Illuminate adapts to changing regulations and best practices just as fast¡ªwithout slowing down or rolling back valuable AI innovation.

Risk mitigation for peace of mind.

Our robust risk management framework has been validated by independent third parties to give you confidence in our responsible AI-by-design approach.

PRINCIPLES

Our principles are our north star.

Amplify human potential.

We design AI to help people unlock opportunities, delegate monotonous tasks, and focus on meaningful work that¡¯s uniquely human.

Positively impact society.

We deliver AI to tackle real-world challenges and drive positive outcomes for our customers, their employees, and our communities.

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Promote fairness and transparency.

Our risk-based review process evaluates whether our AI is susceptible to unintended consequences and how to manage any risks.

Deliver on privacy commitments.

We¡¯re committed to protecting user data, and we give customers transparency and control over where and how their data is used.

PRACTICES

How we put responsible AI into action.

Our principles give us a solid foundation for our approach. But we don¡¯t stop there¡ªwe bring them to every step of development. Learn more about our practices.

Built responsibly by design.

We make safety and security part of everything we do, from assessment to deployment. We never share customer data to train third-party public models.

People first, always.

We put humans at the center of our solutions. And we design for people of diverse ages, technical expertise, domain knowledge accessibility, and spoken languages.

Crystal-clear explainability.

We make it easy to understand how we build, train, and test our AI solutions. You don¡¯t have to wonder where your AI results came from¡ªit¡¯s explained right within the interface.

PEOPLE AND POLICY

Leading the charge in responsibility.

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Governance that works.

We¡¯re not the only ones who think we do AI governance well. As a result of proactive third-party evaluations, we achieved certifications for ISO 42001 and the NIST AI Risk Management Framework.

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Advocating for a brighter future.

Not only do we adapt to the latest policies and best practices¡ªwe also set them. We¡¯ve helped develop the U.S. National Institute of Standards and Technology¡¯s (NIST) AI Risk Management Framework and the European Union¡¯s AI Act.

See how we earn
your trust.

Ready to talk?
Get in touch.