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AI-based skills approach drives career growth and staff retention.

¡°In my 19 years with Best Buy, I have never seen us move as rapidly. Â鶹´«Ã½ is a huge partner in allowing us to grow the organization.¡±¡ªCHRO

Enhanced employee engagement

Increased internal fill by 14% year-over-year

Improved skills listings on employee profiles by 30%

Decreased staff turnover by 16%

As the largest consumer electronics retailer, Best Buy Canada moves fast to keep ahead of the ever-changing market landscape. Its employees and customers expect easy-to-use, fast solutions to remain agile in their daily lives.

Critical to its success is growing in-house skills. With Â鶹´«Ã½ Human Capital Management (HCM) and Â鶹´«Ã½ Skills Cloud, the organization has increased employee engagement in order to:

  • Drive staff retention as a result of skills-based internal role opportunities
  • Ensure visibility into existing skills across the organization to better meet business needs
  • Move with speed and agility to meet customer and employee needs

Â鶹´«Ã½ Skills Cloud helps us with our talent management. We¡¯re using Â鶹´«Ã½ AI capabilities to suggest skills based on jobs. We have a 14% increase year-over-year for internal fill.

HRIS Lead

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Best Buy Canada is the largest consumer electronics retailer in Canada. It is committed to enriching the lives of its customers through technology.
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