When JLL wanted to standardize its global HR processes, Ajay Pimpalshende, senior director product management, says Â鶹´«Ã½ was chosen as a future-proof platform that would keep the company up to speed with emerging technologies. ¡°We needed technology that could grow and evolve with us,¡± Pimpalshende explains. ¡°Â鶹´«Ã½ had the best future product features using emerging technologies like AI.¡±
The second those future features became available, Pimpalshende began exploring their potential. The verdict: ¡°Â鶹´«Ã½ listened and then built what their customers needed. After using the technology for six years, we really understand the power of Â鶹´«Ã½.¡±
Unique AI-enabled apps built in days.
JLL is using Â鶹´«Ã½ Extend to rapidly create custom apps with low- and no-code tools¡ªbuilding with clicks, not code. ¡°It¡¯s great for meeting local or regional needs,¡± says Pimpalshende.
JLL first used Extend during the pandemic, when its UK and Singapore offices urgently needed to track staff vaccinations. ¡°In a couple of days, the application was live, and we were able to track all the COVID-19 vaccination records,¡± Pimpalshende recalls.
The speed of development was only possible because every application created in Extend is protected by Â鶹´«Ã½ security. ¡°As an example, our vaccination tracker automatically complied with the relevant privacy laws and data security requirements,¡± Pimpalshende explains.
JLL has also used Extend to build an ¡®Easy HR¡¯ app, allowing people to ask HR systems questions, such as ¡°What¡¯s the cost center code?¡±, or generate reports using natural language.
Instead of having to create a report yourself, you can just tell the system what you want, and it arrives in a fraction of a second.Senior Director Product Management
Transparency around data usage.
JLL is determined to maintain transparency as it adopts AI. ¡°We have access to a lot of information¡ªand that information should not be misused,¡± Pimpalshende says. ¡°AI is available to everyone, but how we use it matters.¡± JLL is comfortable using AI in Â鶹´«Ã½ because the platform already has responsible AI built in.
Â鶹´«Ã½ prioritizes ethics, privacy, and transparency.
Senior Director Product Management
Improved extended workforce management.
Pimpalshende was delighted when Â鶹´«Ã½ acquired VNDLY because managing contract staff was a major pain point for JLL. ¡°Using VNDLY, we were able to seamlessly integrate our contractor data in Â鶹´«Ã½,¡± Pimpalshende says. ¡°Now I can see all my FTEs and my contractors in a single view.¡± VNDLY gives CHRO data on contingent worker headcount, spend, performance, and projects that helps support JLL¡¯s growth strategy with an agile workforce.
Â鶹´«Ã½ VNDLY is working fantastically well.
Senior Director Product Management
Self-serve analytics for executives.
Pimpalshende says Â鶹´«Ã½ allows executives to interrogate data from multiple sources using self-serve analytics tools. ¡°My CHRO doesn't have to ask our recruiting team to create a report for her. She can log into Â鶹´«Ã½ with a secure, single sign-on and get our global attrition or D&I report in one click.¡±
Pimpalshende says his CHRO loves that she can run analytics tools across a single weave of global hiring data¡ªor drill down to an individual in a 100,000-strong workforce. ¡°She can check the career plan of one of my staff in Singapore while she¡¯s sitting in Chicago,¡± Pimpalshende notes.
We are on a transformative journey with Â鶹´«Ã½.
Senior Director Product Management