HR Service Delivery Software
The help your people need, easier and faster.
HR questions? No problem. Â鶹´«Ã½ simplifies the whole experience ¨C delivering quick answers and HR support to your employees and easy-to-use tools for managing HR cases and knowledge content for you.
WHAT YOU CAN DO
Drive employee self-service.
Provide a frictionless, hyper-personalised employee self-service experience so your people can access relevant information, tasks and support. Avoid unnecessary navigation pains or traditional ticketing system queues.
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Personalised employee self-service
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Microsoft Teams and Slack integrations
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Confidential case handling
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Workload management
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Integrated business process workflows
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Automated response templates
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Gen AI knowledge articles
HR service delivery and support in one place.
Relevant answers to every question
Understand what your people need and deliver the right answers, right away, right where they are.
Help served where it¡¯s needed most
Empower your employees to find HR help quickly and easily in the channels they use every day.
Intuitive and secure HR case management.
Quickly find answers in the Help Centre
Our HR service delivery makes it easier for people to find answers with access to relevant topics, articles and cases.
Create content in a flash
Our next-gen AI, Â鶹´«Ã½ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.
Open cases at the moment of need.
Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.?
Solve cases faster.
Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.
Keep it confidential.
Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.
Quickly find answers in the Help Centre
Our HR service delivery makes it easier for people to find answers with access to relevant topics, articles and cases.
Create content in a flash
Our next-gen AI, Â鶹´«Ã½ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.
Open cases at the moment of need.
Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.?
Solve cases faster.
Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.
Keep it confidential.
Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.
See how we help you succeed