GLOBAL REPORT
How AI agents are reshaping your workplace
Our research reveals that AI agents are driving productivity and profit while elevating the uniquely human skills that make work, work.
Report Findings
The promise and paradox of agentic AI
While optimism drives AI adoption, fear and scepticism hold some organisations back. This makes responsible deployment a top priority for leadership.
75%
of employees are comfortable working with AI agents
82%
of organisations are expanding their use of AI agents
30%
of respondents are concerned about AI misuse
56%
of respondents expect ROI from agents within 12 months
¡°Optimism in agentic AI is forged through clear boundaries. These boundaries, defined by our choices, are essential for purposeful and responsible deployment, freeing us to explore AI¡¯s full potential without fear of misuse.¡±
¨C Kathy Pham, VP of AI, Â鶹´«Ã½
How to lead in the age of AI
Redefine performance
While traditional metrics are great at measuring agent performance, managers need new ways to track how their people are using AI to drive transformative outcomes.
Put your people first
As AI agents reshape the way we work, leaders will need to prioritise the employee experience. How? By providing tools and training that help people achieve more and address the concerns about the human impact of AI.
Drive purpose and productivity
It¡¯s up to your leaders to design and define how work gets done. This takes a blend of optimising performance across human-AI teams and providing support for your employees as AI agents become an integral part of your workforce.