HR & Spend Management Software for Hospitality

IDC infobrief: Overcoming hospitality challenges with intelligent technology.

Hospitality Software

Serve your employees. Grow your business.

In the hospitality industry, agility and flexibility are absolutely essential to success. Whenever and wherever change happens, �鶹��ý allows companies to keep a laser focus on productivity and costs, while optimizing the workforce.

Cuts 10-day quarterly closings to five days by controlling costs and managing margins.

Saves 50,000 manager hours per year with automated time management by managing a frontline workforce.

Cuts two to four days from operating and financial reporting by .

Creates 60% more ��what-if�� scenarios through workforce, planning, and analytics.

Reduces time spent by HR maintaining records by 50% by transforming talent management.

SOLUTION USE CASES

A use for every aspect of your organization.

The hospitality industry moves fast. That��s why �鶹��ý provides features and capabilities that help you manage your people, productivity, finances, and much more.

Managing a Frontline Workforce

Frontline Workforce Retention

MANAGING A FRONTLINE WORKFORCE

Frontline workforce retention.

Reduce turnover, improve employee satisfaction, and reduce hiring costs. With �鶹��ý, you can:

Decrease your employee turnover rate
Compare your compensation plan to competitors
Gain real-time insights on employee sentiment

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Tailored User Experience

Easy onboarding.

Set new hires up for success.

Personalized career guidance.

Train and upskill workers.

Optimize schedules.

Match availability with business needs.

Employee Engagement

Connected experiences.

Provide a frictionless experience for everyone.

Meaningful interactions.

Foster growth and satisfaction.

Native for mobile.

Stay connected from any device.

Actionable Metrics

Real-time insights.

Track how?workers are feeling.

Data-driven decisions.

Address turnover with recommended actions.

Turnover benchmarking.

See how teams are performing.

Labor Optimization and Productivity

MANAGING A FRONTLINE WORKFORCE

Labor optimization and productivity.

Streamline workflows, manage overtime, and reduce labor costs. With �鶹��ý, you can:?

Automate scheduling processes and workflows to reduce friction
Maintain tight control of labor costs and decrease overtime
Improve forecasted labor demand and the skills needed to support the business

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Holistic Workforce Management

Full visibility.

See your mix of FTEs and contingent workers.

Financial analysis.

Know cost and profit down to worker level.

Built-in efficiency.

Align workforce capacity with demand.

Optimized Scheduling

Automatic shift assignments.

Define schedules based on worker preferences.

Cost analysis.

Measure productivity and track labor costs.

Automatic compliance.

Stay aligned on changing regulations.

Contingent Worker Lifecycle

Contingent worker support.

Manage workers at all stages.

Efficient invoicing.

Ensure accuracy and timeliness.

Flexible contracting models.

Meet unique workforce needs.

Employee Experience and Well-Being

MANAGING A FRONTLINE WORKFORCE

Employee experience and well-being.

Improve employee self-service, engagement, connection, and case resolution. With �鶹��ý, you can:?

Measure employee sentiment
Increase employee engagement?
Create better experiences for an overstretched workforce

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Self-Service Functionality

Built-in workflows.

Keep employees focused on high-value work.

On-demand resources.

View time, expenses, benefits, and more.

Extensive support.

Provide help wherever people work.

People-Centered Design

Personalized feedback surveys.

Exceed employee expectations.

Tailored experiences.

Be there for moments that matter.

Push notifications.

Keep employees informed.

Consumer-Grade Experience

Native for mobile.

Work from any device.

Chatbot and search.

Help people get the right answers.

Natural workspaces.

Integrate with Slack and Microsoft Teams.

Active Employee Engagement

MANAGING A FRONTLINE WORKFORCE

Active employee engagement.

Build a diverse workforce, improve engagement and productivity, and increase employee self-service. With �鶹��ý, you can:

Measure employee sentiment
See the impact of employee sentiment on revenue and customer satisfaction
Cultivate a sense of belonging

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Active Listening Technology

Personalized surveys.

Identify opportunities to take action.

Intelligent question targeting.

Ask the right questions.

Survey automation.

Ensure consistent feedback.

Employee Sentiment

Real-time insights.

Know how workers are feeling.

Intelligent learning recommendations.

Empower workers to build new skills.

Benchmarking analysis.?

Measure progress to targets over time.

Total Employee Activation

Contextual recommendations.

Serve up the right learning and actions.

Dashboards for everyone.

Enable two-way collaboration.

Real-time conversations.

Engage employees in the moment.

Compliance and Accountability

MANAGING A FRONTLINE WORKFORCE

Compliance and accountability.

Improve regulatory compliance, increase accuracy, and meet EEO data collection obligations. With �鶹��ý, you can:?

Safely and quickly provide data access for new hires
Keep up with organizational changes while ensuring compliance
Mitigate reporting errors

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Business Process Framework

Secure documents.

Control access to information.

Custom dimensions.

Build multidimensional reports.

Automated HR.

Streamline time tracking and payroll.

Continuous Compliance

Always-on audit.

Track every change automatically.

Regulatory compliance

Stay on top of change.

Unified system for auditors.

Ensure security and integrity of data.

Automated Controls

Security on- and off-site.

Stay secure anywhere.

Rules and routing.

Keep policies updated and current.

Increased accuracy.

Have confidence in completeness for compliance.

Regional/Area Manager Productivity

MANAGING A FRONTLINE WORKFORCE

Regional/area manager productivity.

Streamline workflows, improve data visibility, and increase manager self-service. With �鶹��ý, you can:

Reduce time spent on administrative tasks
Help managers improve efficiency and manage by exception
Provide managers with access to relevant data and reports

to learn how to manage your frontline workforce with ease.

Featured capabilities.

Robust Reporting

Object data model.

Build reports with unlimited dimensionality.

Unified data.

Bring internal and external data together.

Security permissions.

Distribute reports securely based on roles.

Business Insights

Reporting alerts.

Prompt leaders to take action.

Metrics and scorecards.

Track business performance.

Dimensional analysis.

Analyze by location, cost center, product, and more.

Analytics and Dashboards

Powerful analytics.

Blend internal and external data.

Persona-driven dashboards.

Gain insight into day-to-day operations.

Transforming Talent Management

Hospitality Talent and Performance Management

TRANSFORMING TALENT MANAGEMENT

Hospitality talent and performance management.

Enhance employee development and improve agility. With �鶹��ý, you can:?

Develop a successful talent retention strategy
Empower frontline workers
Identify future skills for employees

to learn how to transform talent management in your organization.

Featured capabilities.

Identify and Nurture Top Talent

Skills and retention.

Assess worker potential and risks.

Talent gaps.?

Monitor and analyze talent pipeline.

Performance review templates.

Streamline talent management.

Engage Frontline Workers

Job recommendations.

Suggest roles based on skills and interests.

Employee development.

Give everyone the chance to grow.

Engagement? surveys.

Gain insight into employee sentiment.

Data-Driven Talent Decisions

Skills insights.

Understand the skills of your workforce.

Reports and dashboards.

Analyze the skills you have and the skills you need.

Skills tracking.

Measure skills against business needs.

Belonging and Diversity

TRANSFORMING TALENT MANAGEMENT

Belonging and diversity.

Improve visibility into hiring practices, hire a diverse workforce, and establish a culture of inclusion and belonging. With �鶹��ý, you can:??

Better understand the demographics of your workforce
Attract and retain diverse talent
Make your workforce more reflective of the populations you serve

to learn how to transform talent management in your organization.

Featured capabilities.

Critical Insights

Holistic workforce data.

Gain real-time insight to drive systemic change.

Reporting and analytics.

See outcome-based belonging and diversity metrics.

Strategic Action

Progress monitoring.

Track your DEI initiatives.

Skills-based hiring.

Provide equitable access to opportunity.

Equitable practices.

Ensure inclusion and equal pay.

Meaningful Experiences

Employee sentiment surveys.

Measure how your employees feel.

Personalized experiences.

Foster inclusion and belonging.

High-Volume Recruiting

TRANSFORMING TALENT MANAGEMENT

High-volume recruiting.

Fill open positions faster, streamline the recruiting process, and build a pipeline of qualified candidates. With �鶹��ý, you can:?

Reduce the time to fill open positions
Automate manual corporate and field recruiting processes
Scale up hiring to meet the demands of your business

to learn how to transform talent management in your organization.

Featured capabilities.

Scalable Operations

Automated tasks.

Streamline administrative work.

Unified data.

Simplify workflows with seamless data flows.

Real-time dashboards.

Monitor and improve recruiting performance.

Hiring Team Collaboration

Native for mobile.

Recruit and hire from any device.

Natural workspaces.

Integrate with Slack and Microsoft Teams.

Collaborative notes.

Improve hiring team decision-making.

Candidate Experience

Campaigns and landing pages.

Build healthy talent pools.

Mobile-driven.

Allow candidates to apply for jobs anywhere.

Talent marketplace.

Access internal and external talent.

Mass Onboarding

TRANSFORMING TALENT MANAGEMENT

Mass onboarding.

Hire faster and increase onboarding efficiency. With �鶹��ý, you can:

Reduce time spent onboarding new hires
Improve time to productivity for employees
Effectively handle the volume of new employees and seasonal peaks

to learn how to transform talent management in your organization.

Featured capabilities.

Seamless Experience

Scaled onboarding.

Meet candidate and organizational needs.

Tailored user experiences.

Provide a positive onboarding process.

Increased Efficiency

Automated processes.

Eliminate paper-based onboarding.

Faster time to hire.

Increase hiring speed during peak seasons.

High-Volume Operations?

Volume and velocity.

Bring on high levels of staff in a short time frame.

Streamlined onboarding.

Manage onboarding in one system of record.

Skills for the Future of Hospitality

Frontline Career Development

Controlling Costs and Managing Margins

M&A and Growth Initiatives

Scalable Financial Operations

Flexible Global Financial Framework

Project and Expense Management

Compliance, Controls, and Audit Support

Budgeting and Sales Forecasting

Workforce, Financial Planning, and Analytics

Revenue and Profitability Mix

Scenario and Driver-Based Planning

Frontline Workforce Planning

ESG Insights and Reporting

Operational and P/L Reporting

App Extensions

Proactive Spend Management

Sourcing Efficiency

Mitigate Supplier Risk

Supplier Contract Management

Cost Containment

Stakeholder Engagement

Indirect Spend Controls

The Future of Restaurant Management: a View from 2025

CUSTOMER SUCCESS

The world��s leading hospitality organizations adapt to change with �鶹��ý.

Transformed employee experiences and simplified financial management.

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Minimized manual tasks and leveled up value-added work.

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Used insights to make smarter, faster decisions.

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RESOURCES

Hospitality insights and trends.

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See how we put our customers at the center.

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