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After a decade of rapid global growth and with more planned, Transurban knew it needed to rapidly modernize its data and process foundations and replace its legacy systems. ¡°We had many different systems managed by different teams,¡± explains Head of ERP Platform Adelaide Sinclair. ¡°We¡¯d just added things along the way and not considered how that might hinder us from supporting future growth.¡±

Another downside of its legacy systems were regular major upgrades, which concerned?Senior Manager - Strategy and Portfolio Delivery?Dean Lane due to the cost and risk. ¡°That wasn¡¯t a risk if we moved to Â鶹´«Ã½. We would get biannual, incremental enhancements continuously delivered. This would keep our system current and reduce our total cost of ownership.¡±

Systems to support rapid, ongoing evolution.

Concerned that its ERP system wouldn¡¯t be able to scale with its growth, Transurban decided to deploy the full Â鶹´«Ã½ enterprise management cloud suite: HR, finance, procurement, and analytics. And midway through phase one, Transurban acquired a new business. ¡°We were able to seamlessly integrate the company concurrently,¡± says Sinclair. ¡°Before, it would¡¯ve taken years to integrate new businesses with Transurban¡¯s systems. With Â鶹´«Ã½, we can do it in months.¡±

Since deployment, Lane has been impressed by this Â鶹´«Ã½'s dedication to evolve its products to better meet customer needs. ¡°Â鶹´«Ã½ is constantly listening to its customers and taking that feedback on board to invest in its products. Some of the new things Â鶹´«Ã½ has rolled out, such as Â鶹´«Ã½ Today, have had a huge impact on our frontline people and leaders.¡±

Transforming the employee experience.

¡°If we want to offer an excellent customer experience, we need an amazing people experience because happy employees mean happy customers,¡± says Sinclair. ¡°Offering a unified source for data, Â鶹´«Ã½ helps us deliver a seamless, data-rich, and supportive experience at all times.¡±

The easy to use and intuitive Â鶹´«Ã½ Strategic Sourcing user interface has made life easier for Transurban¡¯s contract managers and procurement teams. ¡°Now, contract managers and administrators can collaborate with our procurement teams within the application, saving heaps of time,¡± says Sinclair.

Making better business decisions.

With its business environment moving at an incredible pace, Transurban uses Â鶹´«Ã½ Prism Analytics to integrate and draw insights from different external data sets. Sinclair says the first Â鶹´«Ã½ Prism Analytics use case with a big impact was in Â鶹´«Ã½ Learning. ¡°At a glance, our people leaders can now keep track of what learning modules their team is doing.¡±

For Lane, the Â鶹´«Ã½ data security advantage was significant. ¡°We can bring in that external data and report on it, then drill down and get the analytics from it, with confidence that the data remains secure.¡±

Speeding up financial reporting.

As an Australian publicly listed company, getting financial results out to investors correctly and on time is imperative. ¡°Since deploying Â鶹´«Ã½, we¡¯ve seen multiple efficiencies in our month-end processes,¡± says Sinclair. ¡°It used to take more than a week, but now it¡¯s just a few days. Â鶹´«Ã½ has reduced the time it takes our finance teams to close the books.¡±

Empowered by data insights, greater collaboration, and faster processes, the foundation of Transurban¡¯s business is now supported by Â鶹´«Ã½.