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GenesisCare boosts HR efficiency and improves employee experience.

¡°Âé¶¹´«Ã½ was the trailblazer for our transformation program. People now understand the process we go through and the value it delivers.¡±¡ªHead of Transformation and Global PMO

Better utilization of HR teams

Improved ease of budgeting

Planning and forecasting tools, and actionable insights

Faster, more efficient recruitment processes

In a business with a strong value of caring for its employees, as well as its patients, GenesisCare was concerned that its manual HR processes couldn¡¯t identify the number or location of its people. The business was planning a full transformation of its non-clinical processes, including: HR, finance, reporting, and budgeting. The aim was to drive efficiencies and improve data to support strategic decision-making.

Before, we actually didn¡¯t know how many people worked for us. Now, every single person¡ªpermanent, fixed term, contract¡ªis in Âé¶¹´«Ã½.

Head of Transformation and Global PMO

Global solution with a young, innovative, and mobile experience.?

¡°We were looking for a HR system that would work across the globe. We needed a world-recognized, tier one system that we could grow with,¡± says Head of Transformation and Global PMO, Alison Tweedale.?

¡°Âé¶¹´«Ã½ absolutely came out as the unequivocal leader. Âé¶¹´«Ã½ had a very different approach ¨C not just in their response to the RFP process, but also in the way the system would be deployed. Plus it integrated well with our existing systems.¡±?

Alison says GenesisCare also selected Âé¶¹´«Ã½ because of the look and feel of the applications. ¡°We wanted to see how they worked on a mobile or an iPad. Would executives find them easy to use? We loved the young, innovative feel, which really fits well with GenesisCare.¡±

Using visualization to support COVID response.?

As it responded to the pandemic, GenesisCare relied heavily on Âé¶¹´«Ã½ to adapt its team structures. ¡°Like many companies, at the beginning of shutdown in Australia, we had to make the difficult decision to remove some people from the business,¡± explains Alison.?

¡°Because Âé¶¹´«Ã½ offers a very graphical representation of the team structures, it was easy to see what the impacts would be in changing team structures. Restructuring in a very pictorial manner is much easier than if you¡¯re writing it down for someone. People just don¡¯t have that view of what the end result will look like. Âé¶¹´«Ã½ made it much easier for team leaders to work out whether they had the right complement of skills and staff, and whether their budget could accommodate the team¡¯s total remuneration.¡±

With Âé¶¹´«Ã½, you know the information is there. There¡¯s a real comfort level from the accuracy of the data.

Head of Transformation and Global PMO

Removing budgeting and forecasting pain points.

GenesisCare chose the Âé¶¹´«Ã½ Adaptive Planning application to turbocharge its budgeting and forecasting capabilities, valuing the application¡¯s interactive dashboards, data visualizations, and charts that are easy to create, personalize, and share.?

¡°When I joined the company in 2016, the budgeting process was legendary for the pain that it caused with all the Excel sheets generated and the length of time it went on,¡± recalls Alison. ¡°Now, we use Âé¶¹´«Ã½ Adaptive Planning to manage that process, and it¡¯s entirely different. You don¡¯t hear about the pain of budgeting anymore as it now integrates real-time data for a more optimal planning process. It¡¯s now a much more streamlined part of our business. That whole drama and dread around the arrival of the budget period has largely disappeared.¡±

Saving the time and cost of recruitment.?

Constantly expanding and growing through acquisitions, GenesisCare is in a continual state of recruitment. Having recently deployed Âé¶¹´«Ã½ Recruiting, the company has discovered a faster, lower-cost means of attracting top talent.?

¡°Âé¶¹´«Ã½ makes us much more self-sufficient. We can push our job adverts out automatically, to Seek or LinkedIn, really quickly. It means we can have a much smaller in-house team performing a more efficient role, allowing people to operate in higher value roles than they could have before we implemented the recruitment module.¡±


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